Almost 40 years' experience in loss adjusting including regional Chief Executive and Chief Operating Officer roles in the UK, Europe and Middle East. A career starting in 1984 as a trainee loss adjuster. Considerable hands on property, casualty, and financial lines experience has been gained including major and complex losses. Designed and implemented operations for a leading Insurer to create an award winning in house general loss adjusting practice.


Handling all aspects of property and casualty claims, claims strategy, operating model design and implementation, claims process, audits and review. Procurement, supplier and contractor network management. Specialist knowledge of Middle Eastern and European cultures, market dynamics and operating models.


Following a five year secondment leading a major international loss adjusting practice in the Middle East I returned to the UK, latterly as Head of Loss Adjusting in Europe and the Middle East. Creator of a highly successful expert led, client focussed operating model focussed on value delivery and built upon technical and service quality excellence including handling Major and Complex losses.